Posts Tagged ‘Aristotle’

Verbal judo: 4 ways to use words to diffuse conflict

Language is a powerful tool, which in conflict can play a transformative role. I spoke to Lee Fjelstad from the Verbal Judo institute about using spoken word to train everyone from police officers to librarians. You can listen to the audio interview or read the transcript below. Julian Treasure: Verbal Judo is about using words to defuse…

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