Posts by Julian Treasure
Susan Cain: The Quiet Revolution
In a society that encourages social, outgoing traits, Susan Cain is a spokesperson for introverts. We caught up to discuss the role of quiet in our increasingly noisy world. You can listen to the audio interview, or read the transcript below. Julian Treasure: I’m with somebody who’s become a friend over the last couple of…
Read More5 ways that listening can change your life
In order to communicate well, it’s critically important to be able to listen well too. A great listener has enormous advantages in the world. Listening is not a natural ability – it’s a skill that can be nurtured. Why does it matter? Because listening creates some wonderful outcomes. You can listen to the audio blog…
Read MoreVisual listening: Building relationships over the phone
These days, business is rarely done in person. And as Sherie Griffiths says, “longterm business relies on relationships… Relationships rely on conversation. And conversation relies on good communication. So unless we’ve got an effective means of bridging that distance that’s opening up between us, business is in serious trouble.” You can listen to my interview…
Read MoreThe future of listening
Alex Doman is co-author of the book Healing at the Speed of Sound. And as you might imagine, we’re very attuned when it comes to the power of listening. “Ultimately, listening is an expression of conscious intention, caring, and compassion for one another. If we take the time to truly connect and to listen, we learn…
Read MoreHow sound affects your happiness
“In the silence, you tend to meet yourself.” I’m excited to share this new video we’ve made with TED.
Read MoreThe 4 ways sound affects us
I want to talk in this short blog about the ways sound affects us. You can listen to the blog or read the transcript below. My new book, How to be Heard, is all about communicating, and it’s also about sound. Sound has four very powerful effects. The sound of your voice will do this…
Read MoreVerbal judo: 4 ways to use words to diffuse conflict
Language is a powerful tool, which in conflict can play a transformative role. I spoke to Lee Fjelstad from the Verbal Judo institute about using spoken word to train everyone from police officers to librarians. You can listen to the audio interview or read the transcript below. Julian Treasure: Verbal Judo is about using words to defuse…
Read MoreE-etiquette tips for effective online communication
Do you know when to choose text over a call? Or worry about how to sign-off your emails? With so many different communication channels to choose from, digital conversations are a minefield of misunderstanding and uncertainty. Designer Julia Leihener of Deutsche Telekom Laboratories’ Creation Center has created 101 Guidelines for e-etiquette. I spoke to Julia about how…
Read MoreThe 3 outcomes of conscious communication
I’ll be using this blog to explore many of the topics covered in my new book, How to be Heard. You can listen to the audio blog, or read the summary below. How to be Heard teaches practical habits to transform your communication skills. But what is the greater impact of this on your life? I…
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